Expert Services

We help customers conduct skills management according to best practise techniques identified by experts in the skills management industry.


Our expert services help you realize the potential of your greatest asset in conjunction with our Skills Base software. Expert services are available to Skills Base Enterprise customers.


Rapid diagnosis of existing skill sets across a team, department or entire organization.


Best practice skills management advice & proven methodologies for competency frameworks.


Launch fast, integrate smoothly with existing workflows and systems and get it right first time.


We’ll analyse your processes and help you identify ways to improve your organization’s skill set.


Skill Set Analysis

Enhance the quality of your organization’s skills by having an Educrowd skill management expert review your skill set, identify areas for improvement and provide practical advice you can implement immediately. By ensuring your skill set data is up to best practice standards, the Skill Set Analysis service improve the quality of your skill set data which enhance assessment insights that help you better plan staff training, manage teams, and allocate resources.

Advanced Data Migration

We can help you get the most out of Skills Base’s bulk upload feature by providing you with best practice guidance and supporting you throughout the process. We’ll ensure you get it right first time and don’t have to worry about redoing old work.

Account Management

Get the personal touch. We’ll assign a single person from Educrowd as your dedicated Account Manager. They’ll be your first point of contact for any issues, learn your history, represent you within Educrowd and ensure your queries and issues are resolved quickly.

Feature Request Prioritisation

For customers interested in ensuring their ideas for improvements to Skills Base are prioritised, there is an option. With this service, feature requests attract a higher priority so that your most pressing needs are resolved fast.

System Configuration

With the System Configuration service we’ll work with you to setup and configure all aspects of your organization’s Skills Base instance according to your organization’s business needs and our recommended best practices for skills management.

System Needs Analysis

Interested in skills management but not sure where to begin? No worries! We can work with you to discover how your business needs translate into Skills Base configurations and usage practices.

How Expert Services Help Your Organization

Quickly familiarize yourself with the competency and capability of your organization to inform strategic planning and aid decision making.


Align workforce to business drivers, develop your leaders and be clear about accountability.


Ensure business operations are optimized and that you have capability to execute deliverables.


A workforce with the latest competencies to help drive innovation and stay ahead of the competition.


Alignment of talent to business KPIs drives efficiency, resulting in higher ROI and lower costs.

Expert Service Features & Pricing

We offer flexible plans to suit your needs.
Choose the packages that best fit your organisation.
Software Licences are a prerequisite to access Expert Services.

Implementation Services

Implementation services are available and recommended for Self-Service and Enterprise customers of all sizes. Organizations who purchase the Implementation Services Package will receive one-on-one training with a Skills Base specailist. The time provided for online training scales with the size of your instance license.

Manage staff skills quickly & easily.

Stop talking about people as your greatest asset, do something about it! Organizations keep track of every last cent with finance systems, sales with CRM and physical assets with BIM, yet they overlook the things that really make a difference: the skills, capability and competence of their people. Do something today. We offer a turnkey, enterprise solution with support every step of the way.

"Skills Base has helped us with visibility and management of our team. The system has also helped us with monitoring our team's competencies for promotion.

five stars

Reydian T, You-Source Inc

"Our company introduced Skills Base two years ago. It has helped us gain a better understanding of the skills within the company, as well as the areas our staff are interested in developing."

five stars

Samantha L 

"We have had great adoption from our staff in taking the surveys and our management team loves the visibility into operation. Now we are starting to use the data to begin planning our training activities. Looking forward to the next steps. "

five stars

Christopher N, SES Consulting

"Having worked in the HR field for many years it is so refreshing to work with a system that is simple for all to use. We have incorporated our annual performance review with the Skills Base matrix with very pleasing results. I would have no hesitation in recommending this product to other HR professionals. "

five stars

Sue H, Tradestaff

Ready To Get Started?