Pro Support

With a strong technical background and in-depth knowledge of skills management, there’s no Skills Base issue we can’t overcome.


Our pro support services ensure your queries and issues are resolved quickly. Pro Support Services are available to Skills Base paying customers.


Priority Support

Dedicated Account Manager and priority support to ensure your queries and issues are resolved quickly.

API Integration

Integration with HR, ERP or SAAS software you use to share information across your organization.

Data Fixes

Preserve collected data and guarantee a level of protection against user induced data errors. 

Custom Data Migration

Custom Data Imports can help get your organization up and running with Skills Base fast.


Staff Training

To ensure your organization achieves Skills Base mastery fast, Educrowd offers tailored online training services. By participating in online training with a specialist instructor, your organization’s skill management leaders will become power users in Skills Base’s essential and advanced features.

Skill Identification Guidance

We’ll help you improve the quality and relevance of your skills matrix by assisting you to identify your organization’s important workplace skills. By utilizing our expertise, your organization will be left with a skill matrix that’s relevant to your staff, easily assessable, and filled with skills with high quality names and descriptions.

Onboarding Support

Whether you’re a medium sized business or a global enterprise, our experienced team can work with you to plan and carry out the work needed to get Skills Base into the hands of your staff fast and trouble-free.

Support Desk

For instant answers to common questions, in-depth Skills Base guides, and contact details for the Skills Base support team, head on over to the Skills Base Support Desk. We’re constantly updating Support Desk content so be sure to check there for answers to any queries you might have!

"Skills Base has helped us with visibility and management of our team. The system has also helped us with monitoring our team's competencies for promotion.

five stars

Reydian T, You-Source Inc

"Our company introduced Skills Base two years ago. It has helped us gain a better understanding of the skills within the company, as well as the areas our staff are interested in developing."

five stars

Samantha L 

"We have had great adoption from our staff in taking the surveys and our management team loves the visibility into operation. Now we are starting to use the data to begin planning our training activities. Looking forward to the next steps. "

five stars

Christopher N, SES Consulting

"Having worked in the HR field for many years it is so refreshing to work with a system that is simple for all to use. We have incorporated our annual performance review with the Skills Base matrix with very pleasing results. I would have no hesitation in recommending this product to other HR professionals. "

five stars

Sue H, Tradestaff

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