Skills Base FAQ
Where can I find the Skills Base website?
What are the benefits of skills management?
Effective skill management has been associated with:
- Improved staff satisfaction
- Improved staff retention (leading to cost savings through reduced need for retraining)
- More effective and efficient workforce
- A greater understanding among staff of their expected roles and responsibilities
Where is the Technical Policy for Skills Base?
How can I ensure staff complete self-assessments?
Can I produce reports?
Are Educrowd services one-time or ongoing?
What if someone in our organisation leaves? what happens with that data?
Why is it important to optimise skills?
Where can I learn more about the Skills Base approach to competency management?
How does Educrowd stay on top of the latest practices in skills management?
How long does it take to setup Skills Base?
Typically between three workdays to two weeks. In this time we’ll import and organise information on your organisation’s skills, roles, employees, teams, locations, competency targets, etc. We’ll also work with you to setup your settings, preferences, support and contact points.
Ultimately how long it takes to setup your Skills Base Instance depends on your organisation’s size and how readily available you’re able to make the information needed to create your Skills Base instance.
What information do I need to get started with my Skills Base instance?
- Skills: name, description, category
- Roles: name, description,
- Employees (required): first name, last name, email, assigned skills, security group (e.g. Administrator, Supervisor, Employee)
- Employees (optional): role, location, team,
- Your organisation’s contact points: technical team, billing, administrative
Where can I access information on the Skill Base API?
- Right here
How are online training sessions delivered?
How many online training sessions are available?
Do I need to prepare anything in advance for the training sessions?
What are your support hours?
Are you able to solve technical problems with the Skills Base software?
What are your resolution times?
Is the Training Concierge actually free?
Yes! We really will direct you to the training solution we feel most suits your needs for free.
There will be a cost to access that solution if an external party charges for access to the material or if you request that Educrowd makes a unique training solution for you, but these services are different to the scope of the Training Concierge which exists solely to direct you to the right solution.
How do I get started?
Let us know what your training needs are by getting in touch with us via the live chat feature on the right of the Training Concierge page or the contact form on the bottom of the page.
Do I need Skills Base to use the Training Concierge service?
No, Skills Base isn’t required to benefit from Educrowd’s Training Concierge service. We do highly recommend the software however as it’s the best way to identify skill gaps within your organisation.
What sort of training material is available?
Content in video, text and picture formats, and a variety of assessment tools which vary according to provider.
GET IN TOUCH
Ready to eliminate skill gaps for better outcomes?